Frequently Asked Questions

Praxis Genomics is a clinical genetic testing laboratory that combines multiple cutting-edge technologies including Whole Genome Sequencing, Optical Genome Mapping, and Transcriptome Sequencing to provide comprehensive genetic testing services.

We are the only provider in the world to combine Long/Short Read Whole Genome Sequencing with Bionano Optical Genome Mapping and Transcriptome Sequencing. This multi-technology approach provides unparalleled diagnostic accuracy and sensitivity.

Our laboratory is located in Atlanta, GA at 6115 Peachtree Dunwoody Road, Suite 220, Atlanta, GA 30328. We serve patients and healthcare providers across the United States and internationally.

Yes, we are CAP Accredited, CLIA Certified, and HIPAA Compliant, meeting the highest standards for clinical laboratory testing.

We offer constitutional genetic testing (diagnostic, carrier screening, hereditary conditions) and somatic testing (cancer diagnostics). Our tests utilize whole genome sequencing, optical genome mapping, and transcriptome analysis.

We recommend scheduling a consultation with our board-certified geneticists and pathologists who can review your clinical history and recommend the most appropriate testing approach to maximize diagnostic yield.

Our standard turnaround time is one week from sample receipt for most testing types. Some specialized tests may require additional time, which we will communicate upfront.

Yes, we provide clinical genetic consulting services to help you select the appropriate test and understand your results. Our team includes board-certified genetic counselors and pathologists.

We accept blood (EDTA tubes), saliva, buccal swabs, cultured cells (lymphoblasts/fibroblasts), and tissue samples. Sample requirements vary by test type - please consult our sample specifications or contact us.

Fresh blood should be shipped at room temperature within 1-2 days using a 2-day courier service. We provide detailed shipping instructions and can assist with international shipping requirements including customs documentation.

Yes, we can provide collection kits for saliva and buccal swab specimens. Please contact our support team to request kits or discuss collection requirements.

If a sample is compromised during shipping, we will contact you immediately. In most cases, we can work with your healthcare provider to arrange for a replacement sample.

Results are sent directly to your ordering healthcare provider through our secure portal. We offer detailed report interpretation sessions to ensure you understand the clinical significance of all findings.

Our comprehensive reports include variant classifications, clinical significance, relevant literature references, technical details about the testing performed, and actionable recommendations when applicable.

Absolutely. We provide report interpretation consultations with our board-certified geneticists and pathologists to discuss findings, answer questions, and explain clinical implications.

A negative result doesn't always mean there isn't a genetic cause. We can discuss whether additional testing approaches might be beneficial, or whether repeat testing in the future as technology advances could be warranted.

Yes, we work with most major insurance providers and will bill your insurance directly. We verify coverage prior to testing and provide cost estimates when possible.

We offer self-pay options with competitive pricing. Please contact our billing team to discuss payment options and potential financial assistance programs.

Costs vary depending on the specific test ordered and your insurance coverage. We provide cost estimates after verifying your insurance benefits and can discuss out-of-pocket expenses before testing.

Yes, we offer flexible payment plans for patients with high out-of-pocket costs. Please contact our billing department to discuss available options.

Yes, our Optical Genome Mapping, Whole Genome Sequencing, and Transcriptome Sequencing platforms are available for custom research applications. We work with academic institutions and research organizations worldwide.

Please contact us through our research inquiry form or email support@praxisgenomics.com with details about your research project. We'll schedule a consultation to discuss your specific needs.

We offer comprehensive bioinformatics support including custom analysis pipelines, data interpretation, and ongoing technical consultation throughout your research project.